Before You Bring or Ship a Saw Blade

For ordinary walk-in work, bring the blade during business hours. For oversized, specialized, commercial, or shipped work, start with a clear photo and a call.

Have these details ready

• Blade type and what machine it runs in.
• Diameter or overall dimensions.
• Tooth count when relevant.
• Material the blade cuts.
• Quantity in the batch.
• The problem: dull cut, burn, chatter, missing carbide, bent plate, or something else.
• Your city and whether you need shipping, pickup, or counter service.

Photograph the useful parts

Take one full-blade photo and one close view of any damage. Put a ruler or other clear size reference in the frame when dimensions are hard to judge. Avoid glare across carbide tips.

Call before boxing the blade

The shop will confirm whether it takes the item and what information should travel with it. That matters for unusual blades and for customers outside Colorado. Do not ship an item solely because it appears on a general service list.